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• 2014Citizens' engagement on local governments' Facebook sites. An empirical analysis: The impact of different media and content types in Western Europe505 cited
• 2007ARE ICTs IMPROVING TRANSPARENCY AND ACCOUNTABILITY IN THE EU REGIONAL AND LOCAL GOVERNMENTS? AN EMPIRICAL STUDY262 cited
• 2009Accrual Accounting in EU Local Governments: One Method, Several Approaches247 cited
• 2008Complexity Theory and Public Administration: What's New?242 cited
• 2006Public management reform and organizational performance: An empirical assessment of the U.K. Labour government's public service improvement strategy237 cited
• 2003Administrative Traditions and Policy Change: When Policy Paradigms Matter. The Case of Italian Administrative Reform During the 1990s235 cited
• 2006E-Governance Developments in European Union Cities: Reshaping Government's Relationship with Citizens221 cited
• 2003Management by Measurement? Public Management Practices Amidst Ambiguity218 cited
• 2000Is the Emperor In His Underwear?194 cited
• 2000Accounting change in Dutch government: Exploring the gap between expectations and realizations185 cited
• 2003Reshaping Public Sector Accounting: An International Comparative View182 cited
• 2010Is E-Government Promoting Convergence Towards More Accountable Local Governments?180 cited
• 2009Modernising Government