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Applications of Quality Control in the Service Industries
0 references·3 citing·9 second hop
Applications of Quality Control in the Service Industries (1985)Applications of Quality Control in the Se…Towards Qualified Human Resource in the Hospitality Industry: A Review of the Hospitality Management Competencies (2020)Towards Qualified Human Resou…Improving service quality: a tale of two operations (2000)Improving service quality: a …Quality Control Procedures to Determine Staff Allocation in a Bank (1994)Quality Control Procedures to…Modern Methods for Quality Control and Improvement. (1987)Statistical Quality Control (1990)Principles of Quality Control (1991)Out of the Crisis (1982)Total Quality Management from Theory to Practice: A Case Study (1993)The ongoing challenge of total quality management (1996)Quality Is Free: The Art of Making Quality Certain (1979)Social Research Methods: Qualitative and Quantitative Approaches (1991)The Human Resource Architecture: Toward a Theory of Human Capital Allocation and Development (1999)
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  • 2000Improving service quality: a tale of two operations22 cited
  • 1994Quality Control Procedures to Determine Staff Allocation in a Bank16 cited
  • 2020Towards Qualified Human Resource in the Hospitality Industry: A Review of the Hospitality Management Competencies0 cited

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