New Media for Crisis Communication: Opportunities for Technical Translation, Dialogue, and Stakeholder Responses

Keri Keilberg Stephens · Patty Callish Malone

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Public Relations and Crisis Communication Disaster Management and Resilience Media Studies and Communication

Abstract

This chapter contains sections titled: Technical Translation in Crisis Communication Research Questions Methods Results Discussion Limitations and Opportunities for Future Research References

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1984Content Analysis: An Introduction to its Methodology.1999Ongoing Crisis Communication: Planning, Managing, and Responding 1955Reliability of Content Analysis: The Case of Nominal Scale Coding 1994Teaching Tips: Strategies, Research, and Theory for College and University Teachers 1998Building dialogic relationships through the world wide web 1995Choosing the Right Words 1993From crisis prone to crisis prepared: a framework for crisis management 2003The relationship between Web site design and organizational responsiveness to stakeholders

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2016Training Translators for Crisis Communication: Translators Without Borders as an Example 2021The Value of Brand Fans during a Crisis: Exploring the Roles of Response Strategy, Source, and Brand Identification 2014The presentation of celebrity personas in everyday twittering: managing online reputations throughout a communication crisis 2012On-line Strategic Crisis Communication: In Search of a Descriptive Model Approach 2016Antecedents of Internal Crisis Communication and Its Consequences on Employee Performance

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