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Highlighting the importance of effective communication within organizational life, this text discusses principle theories, including the Classical, Human Relations, Human Resources and Systems, and Perspectives. It also emphasizes the use and impact of IT, the importance of organizational culture and the concept of power. This edition contains expanded coverage of gender issues, including updated material on sexual harassment and the feminine style of leadership and power. Material has been added on the impact that workforce diversity has had on organizational culture and communication, including the contemporary issues of racial prejudice and reasonable accommodations for the physically challenged. The material on computers has also been updated to keep abreast of new developments in information tachnology, including information on groupware.
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