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Self‐confidence, anxiety, and post‐purchase dissonance: a panel study
16 references·12 citing·41 second hop
Self‐confidence, anxiety, and post‐purchase dissonance: a panel study (2013)Self‐confidence, anxiety, and post‐purcha…Understanding Service Convenience (2002)Understanding Service Conveni…Understanding Relationship Marketing Outcomes (2002)Understanding Relationship Ma…Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach (2001)Some New Thoughts on Conceptu…Customer Satisfaction: A Meta-Analysis of the Empirical Evidence (2001)Customer Satisfaction: A Meta…Consumer Self-Confidence: Refinements in Conceptualization and Measurement (2001)Consumer Self-Confidence: Ref…A Multiple-Layer Model of Market-Oriented Organizational Culture: Measurement Issues and Performance Outcomes (2000)A Multiple-Layer Model of Mar…The Role of Marketing Actions with a Social Dimension: Appeals to the Institutional Environment (1999)The Role of Marketing Actions…Antecedents and Consequences of Marketing Strategy Making: A Model and a Test (1999)Antecedents and Consequences …Relational Benefits in Services Industries: The Customer's Perspective (1998)Relational Benefits in Servic…Lisrel 8: Structural Equation Modeling With the Simplis Command Language (1993)Lisrel 8: Structural Equation…An Updated Paradigm for Scale Development Incorporating Unidimensionality and Its Assessment (1988)An Updated Paradigm for Scale…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…The Role of Risk in Consumer Behavior (1974)The Role of Risk in Consumer …Theory and Research on Anxiety (1966)Theory and Research on AnxietyThe antecedents of self-esteem (1965)The antecedents of self-esteemA Theory of Cognitive Dissonance (1957)A Theory of Cognitive Dissona…Thinking without knowing: Psychological and behavioral consequences of unjustified confidence regarding blackjack strategy (2023)Thinking without knowing: Psy…Justifying toll payment with biased travel time estimates: Behavioral findings and route choice modeling (2022)Justifying toll payment with …What’s going on in my mind? The effects of cognitive differences on buying impulsiveness, cognitive dissonance, and price consciousness (2021)What’s going on in my mind? T…How Self-confidence Moderates the Effect of Two-sided Messages on Purchase Intention (2020)How Self-confidence Moderates…Developing and validating five-construct model of customer satisfaction in beauty and cosmetic E-commerce (2020)Developing and validating fiv…What you are confident of determines your choices in context: Confidence in yourself versus in your ability (2019)What you are confident of det…THE IMPACT OF HOMOPHILY AND HERDING ON DECISION CONFIDENCE IN SOCIAL COMMERCE (2019)THE IMPACT OF HOMOPHILY AND H…Effect of social media sharing on destination brand awareness and destination quality (2019)Effect of social media sharin…Bilişsel Uyumsuzluk Teorisi Üzerine Kavramsal Bir İnceleme: Satın Alma Perspektifi (2018)Bilişsel Uyumsuzluk Teorisi Ü…Online shopping post-payment dissonance: Dissonance reduction strategy using online consumer social experiences (2017)Online shopping post-payment …Individual differences in consumer information search for services: A multiple mediation study (2017)Individual differences in con…Adolescents’ perceived brand deprivation stress and its implications for corporate and consumer well-being (2017)Adolescents’ perceived brand …Servicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Do Satisfied Customers Buy More? 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An empirical study of luxury fashion brand (2011)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)E‐service quality: a model of virtual service quality dimensions (2003)The Customer Relationship Management Process: Its Measurement and Impact on Performance (2004)The influence of the quality of the physical environment, food, and service on restaurant image, customer perceived value, customer satisfaction, and behavioral intentions (2012)Significance tests and goodness of fit in the analysis of covariance structures. (1980)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)When to use and how to report the results of PLS-SEM (2018)Power analysis and determination of sample size for covariance structure modeling. (1996)Fit indices in covariance structure modeling: Sensitivity to underparameterized model misspecification. (1998)Evaluating the Fit of Structural Equation Models: Tests of Significance and Descriptive Goodness-of-Fit Measures (2003)Self-discrepancy: A theory relating self and affect. (1987)A Psychobiological Model of Temperament and Character (1993)Handbook of Positive Psychology (2001)Inequity In Social Exchange (1965)Managing Legitimacy: Strategic and Institutional Approaches (1995)Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R (2021)
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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 1957A Theory of Cognitive Dissonance24,224 cited
  • 1993Lisrel 8: Structural Equation Modeling With the Simplis Command Language7,691 cited
  • 1988An Updated Paradigm for Scale Development Incorporating Unidimensionality and Its Assessment6,290 cited
  • 1965The antecedents of self-esteem4,663 cited
  • 2001Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach3,537 cited
  • 1998Relational Benefits in Services Industries: The Customer's Perspective2,347 cited
  • 2002Understanding Relationship Marketing Outcomes2,299 cited
  • 2001Customer Satisfaction: A Meta-Analysis of the Empirical Evidence2,000 cited
  • 2002Understanding Service Convenience1,613 cited
  • 1966Theory and Research on Anxiety1,352 cited
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  • 1999The Role of Marketing Actions with a Social Dimension: Appeals to the Institutional Environment838 cited
  • 1974The Role of Risk in Consumer Behavior811 cited
  • 2001Consumer Self-Confidence: Refinements in Conceptualization and Measurement

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712 cited
  • 1999Antecedents and Consequences of Marketing Strategy Making: A Model and a Test691 cited
  • Cited by

    • 2019Effect of social media sharing on destination brand awareness and destination quality155 cited
    • 2020Developing and validating five-construct model of customer satisfaction in beauty and cosmetic E-commerce64 cited
    • 2017Online shopping post-payment dissonance: Dissonance reduction strategy using online consumer social experiences26 cited
    • 2017Adolescents’ perceived brand deprivation stress and its implications for corporate and consumer well-being24 cited
    • 2017Individual differences in consumer information search for services: A multiple mediation study23 cited
    • 2021What’s going on in my mind? The effects of cognitive differences on buying impulsiveness, cognitive dissonance, and price consciousness22 cited
    • 2020How Self-confidence Moderates the Effect of Two-sided Messages on Purchase Intention10 cited
    • 2018Bilişsel Uyumsuzluk Teorisi Üzerine Kavramsal Bir İnceleme: Satın Alma Perspektifi9 cited
    • 2019What you are confident of determines your choices in context: Confidence in yourself versus in your ability6 cited
    • 2023Thinking without knowing: Psychological and behavioral consequences of unjustified confidence regarding blackjack strategy5 cited
    • 2022Justifying toll payment with biased travel time estimates: Behavioral findings and route choice modeling5 cited
    • 2019THE IMPACT OF HOMOPHILY AND HERDING ON DECISION CONFIDENCE IN SOCIAL COMMERCE0 cited