References

No references inside the corpus for this window.

Cited by

• 2012Collaborative Value Creation679 cited
• 2011Examining the Role of Social Media in Effective Crisis Management464 cited
• 2011How publics respond to crisis communication strategies: The interplay of information form and source383 cited
• 2001Effective Crisis Management through Established Stakeholder Relationships309 cited
• 2012The paracrisis: The challenges created by publicly managing crisis prevention282 cited
• 2007Issue management and crisis management: An integrated, non-linear, relational construct267 cited
• 2010The Blog-Mediated Crisis Communication Model: Recommendations for Responding to Influential External Blogs243 cited
• 2012The Handbook of communication and corporate social responsibility242 cited
• 2010Effects of Narratives, Openness to Dialogic Communication, and Credibility on Engagement in Crisis Communication Through Organizational Blogs208 cited
• 1998The internet as potential equalizer: New leverage for confronting social irresponsibility206 cited
• 2000Consistent Questions of Ambiguity in Organizational Crisis Communication: Jack in the Box as a Case Study203 cited
• 2014Instrumental and/or Deliberative? A Typology of CSR Communication Tools202 cited
• 2008Crisis Management in a Complex World197 cited