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Front office operation
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Front office operation (1971)Front office operationFront office role expectations as defined by hotel management and by front office personnel: A Comparative study (1994)Front office role expectation…Total Customer Service (1989)Delivering Quality Service (1990)Managing to keep the customer (1992)
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  • 1994Front office role expectations as defined by hotel management and by front office personnel: A Comparative study0 cited

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