Culture in Supply Chains

Abstract

Supply networks operate in two primary contexts. Firstly, as horizontal arrays of organisations from which particular organisations may be selected to participate in the realisation of a project, depending on factors such as expertise, resources, workload, and price. Secondly, the selected participants then form a vertically orientated network of organisations with their integration aimed at realising the project effectively. This chapter addresses the nature of culture, both national and organisational, together with derivatives of organisational climate and the concerns of behaviour modification, organisational citizenship, and corporate social responsibility. It discusses organisational citizenship behaviour, the rhetoric of teams and teamwork, and ethics which impact on human behaviour. Relational issues of team formation and functioning, and alliances between businesses are examined as human and organisational contexts through which supply chain participants operate and projects are realised.

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