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Beyond Privacy: The Ethics of Customer Information Systems
16 references·0 citing·29 second hop
Beyond Privacy: The Ethics of Customer Information Systems (2002)Beyond Privacy: The Ethics of Customer In…The Practice of Management (2012)The Practice of ManagementThe four faces of mass customization. (1998)The four faces of mass custom…Knowledge Assets: Securing Competitive Advantage in the Information Economy (1998)Knowledge Assets: Securing Co…Competitive advantage: creating and sustaining superior performance (1998)Competitive advantage: creati…The loyalty effect: The hidden force behind growth, profits, and lasting value (1996)The loyalty effect: The hidde…Loyalty-based management. (1993)Loyalty-based management.Customer intimacy and other value disciplines (1993)Customer intimacy and other v…The work of nations: Preparing ourselves for 21st century capitalism (1992)The work of nations: Preparin…Zero defections: quality comes to services. (1990)Zero defections: quality come…Financial accounting: In communicating reality, we construct reality (1988)Financial accounting: In comm…Competitive Advantage: Creating and Sustaining Superior Performance (1985)Competitive Advantage: Creati…Competitive advantage, creating and sustaining superior performance (1985)Competitive advantage, creati…On trying to study accounting in the contexts in which it operates (1983)On trying to study accounting…In Search of Excellence: Lessons from America's Best-Run Companies. (1983)In Search of Excellence: Less…In search of excellence: Lessons from America's best- run companies (1983)In search of excellence: Less…Marketing Research (1970)Marketing ResearchA National Customer Satisfaction Barometer: The Swedish Experience (1992)The Behavioral Consequences of Service Quality (1996)Whence Consumer Loyalty? (1999)Gender and leadership style: A meta-analysis. (1990)Is the Resource-Based "View" a Useful Perspective for Strategic Management Research? (2001)Dimensionalizing Cultures: The Hofstede Model in Context (2011)The territorial trap: The geographical assumptions of international relations theory (1994)An Introduction to Varieties of Capitalism (2001)Varieties of Capitalism (2001)The Capabilities of Market-Driven Organizations (1994)Corporate Social Responsibility (1999)The Business Case for Corporate Social Responsibility: A Review of Concepts, Research and Practice (2010)Corporate reputation and sustained superior financial performance (2002)Business Model Design: An Activity System Perspective (2009)The Business Model: Recent Developments and Future Research (2011)Cultural differences in teaching and learning (1986)A framework linking intangible resources and capabiliites to sustainable competitive advantage (1993)Defining Quality (1993)The Asymmetric Impact of Negative and Positive Attribute-Level Performance on Overall Satisfaction and Repurchase Intentions (1998)A Multiple-Layer Model of Market-Oriented Organizational Culture: Measurement Issues and Performance Outcomes (2000)CB-SEM vs PLS-SEM methods for research in social sciences and technology forecasting (2021)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)The Field behind the Screen: Using Netnography for Marketing Research in Online Communities (2002)Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)THE IMPACT OF HUMAN RESOURCE MANAGEMENT PRACTICES ON TURNOVER, PRODUCTIVITY, AND CORPORATE FINANCIAL PERFORMANCE. (1995)Toward a New Conception of the Environment-Competitiveness Relationship (1995)Exploring internal stickiness: Impediments to the transfer of best practice within the firm (1996)Value creation in E‐business (2001)Authentic leadership development: Getting to the root of positive forms of leadership (2005)
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References

  • 1985Competitive Advantage: Creating and Sustaining Superior Performance14,723 cited
  • 1985Competitive advantage, creating and sustaining superior performance10,284 cited
  • 1998Competitive advantage: creating and sustaining superior performance5,791 cited
  • 1990Zero defections: quality comes to services.5,373 cited
  • 1983In search of excellence: Lessons from America's best- run companies4,442 cited
  • 2012The Practice of Management3,745 cited
  • 1970Marketing Research3,552 cited
  • 1983In Search of Excellence: Lessons from America's Best-Run Companies.3,107 cited
  • 1992The work of nations: Preparing ourselves for 21st century capitalism1,792 cited
  • 1996The loyalty effect: The hidden force behind growth, profits, and lasting value1,430 cited
  • 1993Loyalty-based management.1,317 cited
  • 1988Financial accounting: In communicating reality, we construct reality1,176 cited
  • 1998Knowledge Assets: Securing Competitive Advantage in the Information Economy1,138 cited
  • 1983On trying to study accounting in the contexts in which it operates1,089 cited
  • 1993Customer intimacy and other value disciplines978 cited

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1998
The four faces of mass customization.
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