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Attitude as a Measure for Acceptance: Monitoring IS Implementation in a Hospital Setting

Bram Pynoo · Pieter Devolder · Tony Voet · Jan Vercruysse · Luc Adang · Wouter Duyck

14 citations0/0 files storedJournal of the Association for Information Systems

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Technology Adoption and User Behaviour Electronic Health Records Systems Information Systems Theories and Implementation

Abstract

The aim of this study was to assess whether Attitude Toward Technology (ATT) is a better measure of technology acceptance than Behavioral Intention (BI) in a mandatory medical setting. A questionnaire was taken in two hospitals, one university (Setting 1) and one private (Setting 2). The technology studied was PACS (Picture Archiving and Communication System). The questionnaire was taken on several occasions: pre-implementation (T1, both Settings); three months post-implementation (T2, S2); and one year after the transition was completed (T3, S1; S2 is underway). Four models were assessed: (1a) original TAM with ATT, (1b) TAM with BI replacing ATT, (2a) UTAUT, and (2b) UTAUT with ATT replacing BI. Our preliminary results indicate that ATT is indeed a better measure for acceptance than BI. Variance explained in ATT ranged from .47 to .72, in BI from .12 to .45. BI was the best predictor of USE.

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References

1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology 2003User Acceptance of Information Technology: Toward A Unified View1 1975Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research 1980Understanding Attitudes and Predicting Social Behavior 1989User Acceptance of Computer Technology: A Comparison of Two Theoretical Models 2003The DeLone and McLean Model of Information Systems Success: A Ten-Year Update 1995Understanding Information Technology Usage: A Test of Competing Models 1985A technology acceptance model for empirically testing new end-user information systems : theory and results

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