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Government Process Capability Model: An Exploratory Case Study · Study

WorkGovernment Process Capability Model: An Exploratory Case Study

Ebru Gökalp2014

OA

Workgreen2014

Government Process Capability Model: An Exploratory Case Study

Ebru Gökalp · Onur Demirörs

10 citations·0/0 files stored·Communications in computer and information science

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Business Process Modeling and Analysis Software Engineering Techniques and Practices E-Government and Public Services

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References

1982Out of the Crisis 2004Public Management Reform 2001Developing fully functional E-government: A four stage model 2002The Evolution of E‐Government among Municipalities: Rhetoric or Reality?2003Public Management Reform 2006E-government maturity models: Extension of the Layne and Lee model 1992Adapting Total Quality Management (TQM) to Government 2018Adapting Total Quality Management (TQM) to Government

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Details

Year2014

Typeother

Published2014-01-01

VenueCommunications in computer and information science

ISSN-L1865-0929

Languageen

Citations10

Files0 public / 0

ShelfBusiness Process Modeling and Analysis

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doi10.1007/978-3-319-13036-1_9

openalex_workW164351533

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