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Planning for Emotional Labor and Secondary Traumatic Stress in Child Welfare Organizations
16 references·4 citing·37 second hop
Planning for Emotional Labor and Secondary Traumatic Stress in Child Welfare Organizations (2012)Planning for Emotional Labor and Secondar…Prevalence of Secondary Traumatic Stress among Social Workers (2007)Prevalence of Secondary Traum…WHEN "THE SHOW MUST GO ON": SURFACE ACTING AND DEEP ACTING AS DETERMINANTS OF EMOTIONAL EXHAUSTION AND PEER-RATED SERVICE DELIVERY. (2003)WHEN "THE SHOW MUST GO ON": S…Pursuing a “Sense of Success”: New Teachers Explain Their Career Decisions (2003)Pursuing a “Sense of Success”…Emotional Labor and Burnout: Comparing Two Perspectives of “People Work” (2002)Emotional Labor and Burnout: …Affective commitment to the organization: The contribution of perceived organizational support. (2001)Affective commitment to the o…Emotional regulation in the workplace: A new way to conceptualize emotional labor. (2000)Emotional regulation in the w…All in a Day's Work: Boundaries and Micro Role Transitions (2000)All in a Day's Work: Boundari…All in a Day'S Work: Boundaries and Micro Role Transitions (2000)All in a Day'S Work: Boundari…"How Can You Do It?": Dirty Work and the Challenge of Constructing a Positive Identity (1999)"How Can You Do It?": Dirty W…The Truth about Burnout: How Organizations Cause Personal Stress and What to Do about It (1997)The Truth about Burnout: How …PERCEIVED ORGANIZATIONAL SUPPORT AND LEADER-MEMBER EXCHANGE: A SOCIAL EXCHANGE PERSPECTIVE. (1997)PERCEIVED ORGANIZATIONAL SUPP…The Dimensions, Antecedents, and Consequences of Emotional Labor (1996)The Dimensions, Antecedents, …The Managed Heart: Commercialization of Human Feeling (1985)The Managed Heart: Commercial…The Managed Heart: Commercialization of Human Feeling (1984)The Managed Heart: Commercial…Caring: A Feminine Approach to Ethics and Moral Education (1984)Caring: A Feminine Approach t…Street-Level Bureaucracy: Dilemmas of the Individual in Public Services (1981)Street-Level Bureaucracy: Dil…Rethinking clinical empathy: The relevance of empathy affect in child welfare work in Chile (2024)Rethinking clinical empathy: …“Suffering in silence”: How social workers in child welfare practice experience and manage burnout (2024)“Suffering in silence”: How s…Today in Light of Yesterday: An Exploration of Workers’ Childhood Memories in the Context of Child Protection Practice (2021)Today in Light of Yesterday: …Transnational social workers’ lived experience in statutory child protection (2018)Transnational social workers’…Comparative fit indexes in structural models. (1990)Alternative Ways of Assessing Model Fit (1992)Testing Structural Equation Models. (1994)Perceived supervisor support: Contributions to perceived organizational support and employee retention. (2002)“Can you see the real me?” A self-based model of authentic leader and follower development (2005)Social Exchange Theory: An Interdisciplinary Review (2005)Perceived organizational support. (1986)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Perceived organizational support: A review of the literature. (2002)Signaling Theory: A Review and Assessment (2010)Exchange and Power in Social Life (2017)The Presentation of Self in Everyday Life. (1956)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Assessing coping strategies: A theoretically based approach. (1989)The dimensionality and antecedents of emotional labor strategies (2004)Development and validation of brief measures of positive and negative affect: The PANAS scales. (1988)Development and validation of brief measures of positive and negative affect: The PANAS scales. (1988)On the costs and benefits of emotional labor: A meta-analysis of three decades of research. (2011)Stress, social support, and the buffering hypothesis. (1985)SERVICE WITH A SMILE: EMOTIONAL CONTAGION IN THE SERVICE ENCOUNTER. (2001)The Presentation of Self in Everyday Life (2023)Culture's Consequences: International Differences in Work-Related Values. (1983)Cultures and Organizations: Software of the Mind. (1993)When Work And Family Are Allies: A Theory Of Work-Family Enrichment (2006)The good, the bad, and the unknown about telecommuting: Meta-analysis of psychological mediators and individual consequences. (2007)Boundary Crossing and Boundary Objects (2011)The four elementary forms of sociality: Framework for a unified theory of social relations. (1992)Telling Secrets, Revealing Lives (2006)Learner-Centered Teacher-Student Relationships Are Effective: A Meta-Analysis (2007)STREET‐LEVEL BUREAUCRACY AND PUBLIC ACCOUNTABILITY (2007)Administrative Burden: Learning, Psychological, and Compliance Costs in Citizen-State Interactions (2014)Culture and health (2014)Doing Gender (1987)Rethinking authenticity in tourism experience (1999)FOUCAULT, POWER/KNOWLEDGE, AND ITS RELEVANCE FOR HUMAN RESOURCE MANAGEMENT (1993)Emotional transmission in the classroom: Exploring the relationship between teacher and student enjoyment. (2009)Generative AI at Work (2023)
this work references cited by second hop

References

  • 1981Street-Level Bureaucracy: Dilemmas of the Individual in Public Services8,971 cited
  • 1984The Managed Heart: Commercialization of Human Feeling8,746 cited
  • 1984Caring: A Feminine Approach to Ethics and Moral Education6,312 cited
  • 1997PERCEIVED ORGANIZATIONAL SUPPORT AND LEADER-MEMBER EXCHANGE: A SOCIAL EXCHANGE PERSPECTIVE.3,773 cited
  • 2000Emotional regulation in the workplace: A new way to conceptualize emotional labor.3,497 cited
  • 1985The Managed Heart: Commercialization of Human Feeling3,352 cited
  • 1996The Dimensions, Antecedents, and Consequences of Emotional Labor2,547 cited
  • 2001Affective commitment to the organization: The contribution of perceived organizational support.2,485 cited
  • 2002Emotional Labor and Burnout: Comparing Two Perspectives of “People Work”2,356 cited
  • 2000All in a Day's Work: Boundaries and Micro Role Transitions2,345 cited
  • 2003WHEN "THE SHOW MUST GO ON": SURFACE ACTING AND DEEP ACTING AS DETERMINANTS OF EMOTIONAL EXHAUSTION AND PEER-RATED SERVICE DELIVERY.2,283 cited
  • 1997The Truth about Burnout: How Organizations Cause Personal Stress and What to Do about It2,003 cited
  • 1999"How Can You Do It?": Dirty Work and the Challenge of Constructing a Positive Identity1,664 cited
  • 2000All in a Day'S Work: Boundaries and Micro Role Transitions

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1,453 cited
  • 2007Prevalence of Secondary Traumatic Stress among Social Workers938 cited
  • 2003Pursuing a “Sense of Success”: New Teachers Explain Their Career Decisions932 cited
  • Cited by

    • 2018Transnational social workers’ lived experience in statutory child protection13 cited
    • 2024“Suffering in silence”: How social workers in child welfare practice experience and manage burnout11 cited
    • 2024Rethinking clinical empathy: The relevance of empathy affect in child welfare work in Chile4 cited
    • 2021Today in Light of Yesterday: An Exploration of Workers’ Childhood Memories in the Context of Child Protection Practice3 cited