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eGovernment Service Quality Assessed through the Public Value Lens · Study

WorkeGovernment Service Quality Assessed through the Public Value Lens

Khayri Omar2011

OA

Workbronze2011

eGovernment Service Quality Assessed through the Public Value Lens

Khayri Omar · Helana Scheepers · Rosemary Stockdale

50 citations·0/0 files stored·Lecture notes in computer science

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E-Government and Public Services Public Policy and Administration Research Public Administration in Developing Nations

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References

2003The DeLone and McLean Model of Information Systems Success: A Ten-Year Update 1996Qualitative Research Design: An Interactive Approach 1991A PUBLIC MANAGEMENT FOR ALL SEASONS?1992Information Systems Success: The Quest for the Dependent Variable 1991Effects of Price, Brand, and Store Information on Buyers' Product Evaluations 2002Service Quality Delivery through Web Sites: A Critical Review of Extant Knowledge 1995Creating public value : strategic management in government 2005Customer perceptions of e‐service quality in online shopping

Cited by

2019The public value of E-Government – A literature review 2019Service quality, perceived value, and citizens’ continuous-use intention regarding e-government: Empirical evidence from China

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2015Measuring eGovernment success: a public value approacharticle · 8 shared references 2014Public Value Governance: Moving Beyond Traditional Public Administration and the New Public Managementarticle · 6 shared references 2020Online service quality and perceived value in mobile government success: An empirical study of mobile police in Chinaarticle · 6 shared references 2011Value Dynamics: Towards a Framework for Analyzing Public Value Changesarticle · 6 shared references 2018Systematic Review of Public Valuereview · 6 shared references 2015Trading off public values in High-Speed Rail development in Chinaarticle · 6 shared references

Details

Year2011

Typeother

Published2011-01-01

VenueLecture notes in computer science

ISSN-L0302-9743

Languageen

Citations50

Files0 public / 0

ShelfE-Government and Public Services

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doi10.1007/978-3-642-22878-0_36

openalex_workW172472154

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