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ArticleA multi-phased QFD based optimization approach to sustainable service design

Md. Maruf Hossan Chowdhury2015

Article2015

A multi-phased QFD based optimization approach to sustainable service design

Md. Maruf Hossan Chowdhury · Mohammed Quaddus

114 citations·0/0 files stored·International Journal of Production Economics

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Quality Function Deployment in Product Design Sustainable Supply Chain Management Service and Product Innovation

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References

1965Fuzzy sets 1996Fuzzy sets 2003Evolving to a New Dominant Logic for Marketing 1990Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses 2008A framework of sustainable supply chain management: moving toward new theory 1988The House of Quality 2002Clarifying the concept of product–service system 1988Communication and Control Processes in the Delivery of Service Quality

Cited by

2018Product service-systems implementation: A customized framework to enhance sustainability and customer satisfaction 2017A multi-phase QFD-based hybrid fuzzy MCDM approach for performance evaluation: A case of smart bike-sharing programs in Changsha 2020A novel Kano-QFD-DEMATEL approach to optimise the risk resilience solution for sustainable supply chain 2019Novel green supplier selection method by combining quality function deployment with partitioned Bonferroni mean operator in interval type-2 fuzzy environment 2019A fuzzy three-stage multi-attribute decision-making approach based on customer needs for sustainable supplier selection

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Details

Year2015

Typearticle

Published2015-10-02

VenueInternational Journal of Production Economics

ISSN-L0925-5273

Languageen

Citations114

Files0 public / 0

ShelfQuality Function Deployment in Product Design

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doi10.1016/j.ijpe.2015.09.023

openalex_workW1750832773

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2018Dynamic capabilities for meeting stakeholders' sustainability requirements in supply chain

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