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• 2011Confessions from a grounded theory PhD82 cited
• 2010Toward the regulation of ubiquitous mobile government: a case study on location-based emergency services in Australia72 cited
• 2011The teaching of qualitative research methods in information systems: an explorative study utilizing learning theory51 cited
• 2011Evidence Analysis Using CAQDAS: Insights From a Qualitative Researcher50 cited
• 2020The role of Corporate Social Responsibility in Organisational Identity Communication, Co-Creation and Orientation34 cited
• 2011A collaborative learning environment for management education based on experiential learning20 cited
• 2011Wiki-based community collaboration in organizations20 cited
• 2010The CRM behaviour theory – Managing corporate customer relationships in service industries19 cited
• 2011Human resource management as a profession in South Africa17 cited
• 2004Deciding on Using Application Service Provision in SMEs16 cited
• 2009The theory and practice gap in participatory communication11 cited
• 2012Social media in the workplace : key drivers for inclusive innovation10 cited
• 2008Innovative Technologies for Information Resources Management9 cited
• 2010Through a Discourse Analysis lens less darkly: illuminating how SME principals and support agency practitioners see marketing in SMEs