Complexity Reduction of a House of Quality Chart Using Correspondence Analysis

Jongseok Shin · Duncan Κ. H. Fong · Kwang‐Jae Kim

10 citations0/0 files storedQuality Management Journal

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Quality Function Deployment in Product Design Product Development and Customization Color perception and design

Abstract

Quality function deployment (QFD) is a cross-functional planning tool that ensures that the “voice of the customer” is systematically incorporated into the product planning and design stages. Impediments to the adoption of QFD as a product design aid include, among others, the large size of the house of quality (HOQ) chart. In this article, a systematic approach, based on correspondence analysis, to address the size problem is developed and presented. This method allows the designer to decompose a given HOQ chart into several subcharts, which are smaller in size, and thus make it easier to perform QFD in practice. The proposed procedure is illustrated through an example.

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1990Quality Function Deployment : Integrating Customer Requirements into Product Design 1987Quality Function Deployment 1967The automotive industries 1994Successful Implementation of Concurrent Engineering Products and Processes.1997Essays In Decision Making

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2002Applying QFD in the clothing manufacturing sector: a case study on improving a distance‐learning program in Hong Kong

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