Design of a pervasive workplace learning solution for retail

Abstract

The work presented in this paper is part of a three years project involving three different types of stakeholders (retail industry, postal services, medical world). Here, we concentrate on the user-centered design and experimentation of a pervasive learning solution for sellers in a retail store. In the conclusion we balance the finding from this particular field with those in the other cases to show the key issues related to the introduction of pervasive and mobile workplace learning.

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