SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
Using Nonfinancial Information to Predict Financial Performance: The Case of the U.S. Airline Industry
8 references·16 citing·43 second hop
Using Nonfinancial Information to Predict Financial Performance: The Case of the U.S. Airline Industry (1999)Using Nonfinancial Information to Predict…Journal of Business Logistics (2018)Journal of Business LogisticsHave Financial Statements Lost Their Relevance? (1999)Have Financial Statements Los…Value-relevance of nonfinancial information: The wireless communications industry (1996)Value-relevance of nonfinanci…The Behavioral Consequences of Service Quality (1996)The Behavioral Consequences o…Operational performance of airlines: An extension of traditional measurement paradigms (1993)Operational performance of ai…Fundamental Information Analysis (1993)Fundamental Information Analy…The balanced scorecard : measures that drive performance (1992)The balanced scorecard : meas…Zero defections: quality comes to services. (1990)Zero defections: quality come…Efficiency of US airlines: A strategic operating model (2014)Efficiency of US airlines: A …Linkages between customer service, customer satisfaction and performance in the airline industry: Investigation of non-linearities and moderating effects (2012)Linkages between customer ser…Consequences of XBRL Standardization on Financial Statement Data (2012)Consequences of XBRL Standard…The Effect of Research and Development (R&D) Inputs and Outputs on the Relation between the Uncertainty of Future Operating Performance and R&D Expenditures (2011)The Effect of Research and De…You Learn From What You Measure: Financial and Non-financial Performance Measures in Multinational Companies (2010)You Learn From What You Measu…The Moderating Role of Competition in the Relationship between Nonfinancial Measures and Future Financial Performance* (2007)The Moderating Role of Compet…The impact of membership in competing alliance constellations: Evidence on the operational performance of global airlines (2007)The impact of membership in c…RETRACTED: Enterprise resource planning systems and non-financial performance incentives: The joint impact on corporate performance (2007)RETRACTED: Enterprise resourc…Reexamining the Link Between Customer Orientation and Business Performance: The Role of Information Systems (2007)Reexamining the Link Between …Innovation, Future Earnings, and Market Efficiency (2005)Innovation, Future Earnings, …Managing Value Creation within the Firm: An Examination of Multiple Performance Measures (2004)Managing Value Creation withi…Efficiency, customer service and financial performance among Australian financial institutions (2004)Efficiency, customer service …The value relevance of non-financial performance variables and accounting information: the case of the airline industry (2003)The value relevance of non-fi…The Value Relevance of Network Advantages: The Case of E–Commerce Firms (2003)The Value Relevance of Networ…The Relative and Incremental Explanatory Power of Earnings and Alternative (to Earnings) Performance Measures for Returns* (2003)The Relative and Incremental …Assessing Empirical Research in Managerial Accounting: A Value-Based Managaement Perspective (2001)Assessing Empirical Research …An Empirical Evaluation of Accounting Income Numbers (1968)The Cross-Section of Expected Stock Returns (1992)Earnings, Book Values, and Dividends in Equity Valuation* (1995)Capital markets research in accounting (2001)Valuing Customers (2004)Earnings conference calls and stock returns: The incremental informativeness of textual tone (2011)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Measuring Service Quality: A Reexamination and Extension (1992)The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships (1999)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Understanding Customer Experience Throughout the Customer Journey (2016)Accounting earnings and cash flows as measures of firm performance (1994)The information content of losses (1995)Does the Stock Market Fully Appreciate the Implications of Leading Indicators for Future Earnings? Evidence from Order Backlog (2003)Which Performance Measures Do Investors Around the World Value the Most—and Why? (2010)The Audit Reporting Model: Current Research Synthesis and Implications (2012)THE IMPACT OF HUMAN RESOURCE MANAGEMENT PRACTICES ON TURNOVER, PRODUCTIVITY, AND CORPORATE FINANCIAL PERFORMANCE. (1995)The American Customer Satisfaction Index: Nature, Purpose, and Findings (1996)Principles and Practice of Structural Equation Modeling (1998)A Review of Quantitative Research in Management Control Systems and Strategy (2006)Assessing the Performance of Business Unit Managers (2007)Relations among Measures, Climate of Control, and Performance Measurement Models* (2007)Measuring the efficiency of decision making units (1978)Some Models for Estimating Technical and Scale Inefficiencies in Data Envelopment Analysis (1984)Foundations of data envelopment analysis for Pareto-Koopmans efficient empirical production functions (1985)COMPETITIVE DYNAMICS OF INTERFIRM RIVALRY. (1996)THE SIMPLICITY OF COMPETITIVE REPERTOIRES: AN EMPIRICAL ANALYSIS (1996)Sustained Competitive Advantage: Temporal Dynamics and the Incidence and Persistence of Superior Economic Performance (2002)Financing Constraints and Corporate Investment (1987)Financing Constraints and Corporate Investment (1988)Are Selling, General, and Administrative Costs “Sticky”? (2003)A National Customer Satisfaction Barometer: The Swedish Experience (1992)Whence Consumer Loyalty? (1999)Information asymmetry, corporate disclosure, and the capital markets: A review of the empirical disclosure literature (2001)Costs of Equity and Earnings Attributes (2004)Understanding earnings quality: A review of the proxies, their determinants and their consequences (2010)Performance measurement system design (1995)THE IMPACT OF HUMAN RESOURCE MANAGEMENT ON ORGANIZATIONAL PERFORMANCE: PROGRESS AND PROSPECTS. (1996)Clarifying Business Models: Origins, Present, and Future of the Concept (2005)Personalization versus Privacy: An Empirical Examination of the Online Consumer’s Dilemma (2005)An assessment of the use of partial least squares structural equation modeling in marketing research (2011)Reporting reliability, convergent and discriminant validity with structural equation modeling: A review and best-practice recommendations (2023)
this work references cited by second hop

References

  • 1992The balanced scorecard : measures that drive performance12,082 cited
  • 1996The Behavioral Consequences of Service Quality11,994 cited
  • 1990Zero defections: quality comes to services.5,373 cited
  • 2018Journal of Business Logistics2,522 cited
  • 1999Have Financial Statements Lost Their Relevance?1,917 cited
  • 1996Value-relevance of nonfinancial information: The wireless communications industry1,303 cited
  • 1993Fundamental Information Analysis1,084 cited
  • 1993Operational performance of airlines: An extension of traditional measurement paradigms316 cited

Cited by

  • 2003The Relative and Incremental Explanatory Power of Earnings and Alternative (to Earnings) Performance Measures for Returns*227 cited
  • 2004Managing Value Creation within the Firm: An Examination of Multiple Performance Measures209 cited
  • 2011The Effect of Research and Development (R&D) Inputs and Outputs on the Relation between the Uncertainty of Future Operating Performance and R&D Expenditures209 cited
  • 2007The impact of membership in competing alliance constellations: Evidence on the operational performance of global airlines183 cited
  • 2001Assessing Empirical Research in Managerial Accounting: A Value-Based Managaement Perspective169 cited
  • 2003The Value Relevance of Network Advantages: The Case of E–Commerce Firms

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

163 cited
  • 2010You Learn From What You Measure: Financial and Non-financial Performance Measures in Multinational Companies150 cited
  • 2007The Moderating Role of Competition in the Relationship between Nonfinancial Measures and Future Financial Performance*148 cited
  • 2005Innovation, Future Earnings, and Market Efficiency147 cited
  • 2004Efficiency, customer service and financial performance among Australian financial institutions141 cited
  • 2014Efficiency of US airlines: A strategic operating model135 cited
  • 2007Reexamining the Link Between Customer Orientation and Business Performance: The Role of Information Systems123 cited
  • 2003The value relevance of non-financial performance variables and accounting information: the case of the airline industry117 cited
  • 2007RETRACTED: Enterprise resource planning systems and non-financial performance incentives: The joint impact on corporate performance116 cited
  • 2012Consequences of XBRL Standardization on Financial Statement Data116 cited
  • 2012Linkages between customer service, customer satisfaction and performance in the airline industry: Investigation of non-linearities and moderating effects112 cited