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Capital One: exploiting an information-based strategy

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References

1989Theory of Industrial Organization.5,142 cited
1991Interactive Marketing: Exploiting the Age of Addressability417 cited
1990Technology in Banking: Creating Value and Destroying Profits85 cited
1996Market Dominance as a Precursor of a Firm’s Failure: Emerging Technologies and the Competitive Advantage of New Entrants70 cited
1994Segmentation, Differentiation, and Flexible Pricing: Experiences with Information Technology and Segment-Tailored Strategies61 cited

Cited by

2003Justifying Contingent Information Technology Investments: Balancing the Need for Speed of Action with Certainty Before Action43 cited
2003Newly vulnerable markets in an age of pure information products: an analysis of online music and online news39 cited
2006Chapter 8 Information Technology and Switching Costs36 cited
2006Governance of the IT Function: Valuing Agility and Quality of Training, Cooperation and Communications25 cited

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