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Pengaruh Kepelbagaian Kemahiran (Multi-Skilling) Terhadap Prestasi Kerja Kakitangan Sokongan Kementerian Pertahanan
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References

  • 1985A Conceptual Model of Service Quality and Its Implications for Future Research21,635 cited
  • 1988SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality21,113 cited
  • 1970Determining Sample Size for Research Activities18,904 cited
  • 1991THE BIG FIVE PERSONALITY DIMENSIONS AND JOB PERFORMANCE: A META‐ANALYSIS8,686 cited
  • 1995Educational Research: Competencies for Analysis and Application5,395 cited
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  • 2001Personality and Performance at the Beginning of the New Millennium: What Do We Know and Where Do We Go Next?2,355 cited
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  • 1988Determinants of individual differences during skill acquisition: Cognitive abilities and information processing.898 cited
  • 2014The Effective Executive880 cited
  • 2006Emotional Intelligence, Cognitive Intelligence, and Job Performance

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872 cited
  • 1988SERVICE QUALITY: THE SIX CRITERIA OF GOOD PERCEIVED SERVICE QUALITY852 cited
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