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No one does it alone (in branding and in life). This is a resource for the whole branding team—from the CEO to the creative director to the designer and brand strategist. I want to make it easy to quickly grasp the fundamentals and be inspired by best practices; I want to make it easy to seize every opportunity to delight customers and attract prospects; and I want to make it easy to build brand equity. The tools have changed. The fundamentals have not. The questions are the same whether you’re on Facebook or in Shanghai: Who are you? Who needs to know? How will they find out? Why should they care? The process to achieve remarkable results is the same whether you are an entrepreneur with an audacious big idea, or a global company with hundreds of brands and thousands of employees. Books, like brands, are built over time. Creating this resource has been my personal Mount Everest. Love, indeed, does conquer all. My husband Eddy’s boundless energy and laughter always make the impossible possible. Tessa and Tearson are my shooting stars. Skylight is my Shangri-la.
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