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Do quality costs still matter?
8 references·0 citing·24 second hop
Do quality costs still matter? (2015)Do quality costs still matter?MANAGEMENT ACCOUNTING: INFORMATION FOR DECISION MAKING AND STRATEGY EXECUTION (2012)MANAGEMENT ACCOUNTING: INFORM…Qualitätsmanagement für Ingenieure (2011)Qualitätsmanagement für Ingen…Qualitätsmanagement für Dienstleistungen (2010)Qualitätsmanagement für Diens…Management Accounting: Information for Decision-Making and Strategy Execution (2000)Management Accounting: Inform…Juran's Quality Handbook: The Complete Guide to Performance Excellence (1998)Juran's Quality Handbook: The…Does Implementing an Effective TQM Program Actually Improve Operating Performance? Empirical Evidence from Firms That Have Won Quality Awards (1997)Does Implementing an Effectiv…Quality Is Free: The Art of Making Quality Certain (1979)Quality Is Free: The Art of M…Total quality control (1961)Total quality controlAn Instrument for Measuring the Critical Factors of Quality Management (1989)The Modern Industrial Revolution, Exit, and the Failure of Internal Control Systems (1993)The Impact of Quality Management Practices on Performance and Competitive Advantage (1995)Service Quality, Profitability, and the Economic Worth of Customers: What We Know and What We Need to Learn (2000)LEAN AND GREEN? AN EMPIRICAL EXAMINATION OF THE RELATIONSHIP BETWEEN LEAN PRODUCTION AND ENVIRONMENTAL PERFORMANCE (2001)Contingency research in operations management practices (2008)Conducting case study research in operations management (1993)DEFINING QUALITY: ALTERNATIVES AND IMPLICATIONS (1994)Foundations of Corporate Success (1995)Monetary Incentives, Feedback, and Recognition—Complements or Substitutes? Evidence from a Field Experiment in a Retail Services Company (2015)The association between organisational culture, CSR practices and organisational performance in an emerging economy (2020)Strategic management accounting and performance implications: a literature review and research agenda (2021)Optimal Lot Sizing, Process Quality Improvement and Setup Cost Reduction (1986)INTEGRATED MANUFACTURING AND HUMAN RESOURCE MANAGEMENT: A HUMAN CAPITAL PERSPECTIVE. (1992)Performance measurement system design (1995)Review of Public Administration and Management (2019)Role of Emerging Technologies in Accounting Information Systems for Achieving Strategic Flexibility through Decision-Making Performance: An Exploratory Study Based on North American and South American Firms (2023)Understanding the interdependencies of quality problems and productivity (2011)„Augenblicke der Wahrheit“ in der Dienstleistungserstellung — Ihre Relevanz und ihre Messung mit Hilfe der Kontaktpunkt-Analyse (1995)Kundennähe, Kundenzufriedenheit und Kundenbindung bei Dienstleistungsunternehmen (1998)Service Engineering: Ein Rahmenkonzept für die systematische Entwicklung von Dienstleistungen (2003)Integrating quality management principles into sustainability management (2012)Quality by design in pharmaceutical manufacturing: A systematic review of current status, challenges and future perspectives (2019)Re-Thinking Data Strategy and Integration for Artificial Intelligence: Concepts, Opportunities, and Challenges (2023)
this work references cited by second hop

References

  • 1979Quality Is Free: The Art of Making Quality Certain2,574 cited
  • 1961Total quality control1,547 cited
  • 1997Does Implementing an Effective TQM Program Actually Improve Operating Performance? Empirical Evidence from Firms That Have Won Quality Awards842 cited
  • 1998Juran's Quality Handbook: The Complete Guide to Performance Excellence259 cited
  • 2010Qualitätsmanagement für Dienstleistungen166 cited
  • 2012MANAGEMENT ACCOUNTING: INFORMATION FOR DECISION MAKING AND STRATEGY EXECUTION127 cited
  • 2000Management Accounting: Information for Decision-Making and Strategy Execution106 cited
  • 2011Qualitätsmanagement für Ingenieure51 cited

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