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Impact of customer satisfaction and retention on customer loyalty · Study

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ArticleImpact of customer satisfaction and retention on customer loyalty

Inamullah Khan2012

Article2012

Impact of customer satisfaction and retention on customer loyalty

28 citations·0/0 files stored·International journal of scientific and technology research

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Customer Service Quality and Loyalty Consumer Behavior and Marketing Influence Customer churn and segmentation

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2019Developing a model for improving business and competitiveness of domestic enterprises 2017Impact of Online Store Atmosphere, Customized Information and Customer Satisfaction on Online Repurchase Intention 2020The Mediation Effect of Customer Satisfaction on the Relationship Between Service Quality and Customer Loyalty 2016Airline Service Quality Dimensions and Customer Loyalty: Empirical Evidence from Air Passengers’ in Lagos State 2015An Empirical Study of Direct Relationship of Service Quality, Customer Satisfaction and Bank Image on Customer Loyalty in Malaysian Commercial Banking Industry 2021Investigating the Brand Loyalty of Domestic Cosmetic in an Emerging Market

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Year2012

Typearticle

Published2012-03-25

VenueInternational journal of scientific and technology research

ISSN-L2277-8616

Languageen

Citations28

Files0 public / 0

ShelfCustomer Service Quality and Loyalty

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openalex_workW1839420852

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