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Future of Crisis Communication
16 references·0 citing·38 second hopsampled
Future of Crisis Communication (2013)Future of Crisis CommunicationThe paracrisis: The challenges created by publicly managing crisis prevention (2012)The paracrisis: The challenge…Intention to comply with crisis messages communicated via social media (2012)Intention to comply with cris…How publics use social media to respond to blame games in crisis communication: The Love Parade tragedy in Duisburg 2010 (2012)How publics use social media …Amazon.com's Orwellian nightmare: exploring apology in an online environment (2012)Amazon.com's Orwellian nightm…Strategic framing in the BP crisis: A semantic network analysis of associative frames (2011)Strategic framing in the BP c…Is the medium the message? Perceptions of and reactions to crisis communication via twitter, blogs and traditional media (2011)Is the medium the message? Pe…How publics respond to crisis communication strategies: The interplay of information form and source (2011)How publics respond to crisis…Crisis response and crisis timing strategies, two sides of the same coin (2011)Crisis response and crisis ti…The Handbook of Crisis Communication (2010)The Handbook of Crisis Commun…Marketing’s Consequences: Stakeholder Marketing and Supply Chain Corporate Social Responsibility Issues (2010)Marketing’s Consequences: Sta…Crisis Communication, Complexity, and the Cartoon Affair: A Case Study (2010)Crisis Communication, Complex…Consumer Responses to Mattel Product Recalls Posted on Online Bulletin Boards: Exploring Two Types of Emotion (2009)Consumer Responses to Mattel …Protecting Organization Reputations During a Crisis: The Development and Application of Situational Crisis Communication Theory (2007)Protecting Organization Reput…Audience-Oriented Approach to Crisis Communication: (2004)Audience-Oriented Approach to…Stormy weather: testing “stealing thunder” as a crisis communication strategy to improve communication flow between organizations and journalists (2003)Stormy weather: testing “stea…Cultural variance as a challenge to global public relations: A case study of the Coca-Cola scare in Europe (2000)Cultural variance as a challe…An attributional theory of achievement motivation and emotion. (1985)An Attributional Theory of Motivation and Emotion (1986)WHEN WORLDS COLLIDE: THE INTERNAL DYNAMICS OF ORGANIZATIONAL RESPONSES TO CONFLICTING INSTITUTIONAL DEMANDS. (2010)Crises and Crisis Management: Integration, Interpretation, and Research Development (2016)The economics of COVID-19: initial empirical evidence on how family firms in five European countries cope with the corona crisis (2020)Advances in Consumer Research (2025)Organizational Legitimacy: Social Values and Organizational Behavior (1975)Toward a Theory of Stakeholder Identification and Salience: Defining the Principle of Who and What Really Counts (1997)Ongoing Crisis Communication: Planning, Managing, and Responding (1999)Handling complaints on social network sites – An analysis of complaints and complaint responses on Facebook and Twitter pages of large US companies (2014)Social Media and the Formation of Organizational Reputation (2017)Lessons for Crisis Communication on Social Media: A Systematic Review of What Research Tells the Practice (2018)Image repair discourse and crisis communication (1997)Crisis communication online: How medium, crisis type and emotions affected public reactions in the Fukushima Daiichi nuclear disaster (2012)Social Media Use During Disasters (2015)The role of social media in local government crisis communications (2015)The Reputation QuotientSM: A multi-stakeholder measure of corporate reputation (2000)Helping Crisis Managers Protect Reputational Assets (2002)The value of communication during a crisis: Insights from strategic communication research (2014)Effects of attributed responsibility and response strategies on organizational reputation: A meta-analysis of situational crisis communication theory research (2016)Risk as feelings. (2001)Examining the Role of Social Media in Effective Crisis Management (2011)How Audiences Seek Out Crisis Information: Exploring the Social-Mediated Crisis Communication Model (2012)The Practice of Social Research (1989)Framing: Toward Clarification of a Fractured Paradigm (1993)Book Review: The Psychology of Attitudes (1997)Parameters for Crisis Communication (2010)Frame Analysis: An Essay on the Organization of Experience. (1975)Framing Processes and Social Movements: An Overview and Assessment (2000)Tweetjacked: The Impact of Social Media on Corporate Greenwash (2013)Hashtag activism and message frames among social movement organizations: Semantic network analysis and thematic analysis of Twitter during the #MeToo movement (2018)From Acts To Dispositions The Attribution Process In Person Perception (1965)Advances in Consumer Research (1992)Reputation: Realizing Value from the Corporate Image (1996)Reputation: realizing value from the corporate image (1996)Case Study Research: Design and Methods (1984)Qualitative Research and Case Study Applications in Education: Revised and Expanded from Case Study Research in Education (1998)Case Study Research (2004)
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References

  • 2007Protecting Organization Reputations During a Crisis: The Development and Application of Situational Crisis Communication Theory3,341 cited
  • 2011Is the medium the message? Perceptions of and reactions to crisis communication via twitter, blogs and traditional media843 cited
  • 2010The Handbook of Crisis Communication724 cited
  • 2011How publics respond to crisis communication strategies: The interplay of information form and source431 cited
  • 2012The paracrisis: The challenges created by publicly managing crisis prevention332 cited
  • 2004Audience-Oriented Approach to Crisis Communication:279 cited
  • 2009Consumer Responses to Mattel Product Recalls Posted on Online Bulletin Boards: Exploring Two Types of Emotion264 cited
  • 2011Strategic framing in the BP crisis: A semantic network analysis of associative frames200 cited
  • 2011Crisis response and crisis timing strategies, two sides of the same coin193 cited
  • 2003Stormy weather: testing “stealing thunder” as a crisis communication strategy to improve communication flow between organizations and journalists188 cited
  • 2000Cultural variance as a challenge to global public relations: A case study of the Coca-Cola scare in Europe152 cited
  • 2012Intention to comply with crisis messages communicated via social media144 cited
  • 2012How publics use social media to respond to blame games in crisis communication: The Love Parade tragedy in Duisburg 2010118 cited

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  • 2010Marketing’s Consequences: Stakeholder Marketing and Supply Chain Corporate Social Responsibility Issues117 cited
  • 2010Crisis Communication, Complexity, and the Cartoon Affair: A Case Study114 cited
  • 2012Amazon.com's Orwellian nightmare: exploring apology in an online environment83 cited
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