A process-based approach to knowledge management

Abstract

This paper analyses the relationship between business process modelling, knowledge management and information systems development projects.The paper's main objective is to present business rules as the encoded knowledge of corporate business practices.Further, it introduces a rulebased business activity meta-model as a repository in which business knowledge can be captured and traced from their origin in the business environment through to their implementation in information systems.The case study of the Croatian Ministry of Finance is presented, discussing the practical experience in integrating business process repository and organisational knowledge as the foundation for information system development.

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