Analisis Kebutuhan Manajemen Pengetahuan pada Perusahaan Perbankan

Abstract

The nature of implicit knowledge in each individual within the company may be lost from PT.Bank Perkreditan Rakyat Tuah Negeri Mandiri Pekanbaru (BPR) due to employees who resign, transfer work, retire first, moving the workers to another company which became competitors even possible tragedy death.The knowledge acquired through learning and experience that is long enough at a company by every individual is incorporated in it as well as a large investment from companies, so if a company loses asset knowledge and experience will be a big loss.The method used collected data in this research is the questionnaire that was distributed to employees, interviews with leaders and observation, then data process using the SPSS.In addition, this paper also uses the framework method Amrit Tiwana, Michael Zack and Nonaka Tekeuchi. AbstrakSifat pengetahuan yang implisit pada setiap individu dalam perusahaan dapat hilang dari lingkungan PT.

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