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Research Methods for Business Students (3rd edition)
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  • 2011Transformational change and business process reengineering (BPR): Lessons from the British and Dutch public sector262 cited
  • 2012The Relevance of Stakeholder Theory and Social Capital Theory in the Context of CSR in SMEs: An Australian Perspective257 cited
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  • 2009Integrating products and services through life: an aerospace experience186 cited
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  • 2007A strategic framework for terrorism prevention and mitigation in tourism destinations172 cited
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  • 2012Impact of Locus of Control Expectancy on Level of Well-Being148 cited
  • 2007Multichannel retailing: profiling the multichannel shopper143 cited
  • 2017What motivates social entrepreneurs to start social ventures?136 cited
  • 2014Cloud Erp: A New Dilemma to Modern Organisations?114 cited
  • 2007

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MANAGING QUALITY IN HIGHER EDUCATION
87 cited
  • 2013Strategic network marketing in technology SMEs86 cited
  • 2011Dissenting Discourse: Exploring Alternatives to the Whistleblowing/Silence Dichotomy81 cited