Using a Model Municipal Performance Measurement System to Assess Mid-size Texas Cities' Systems

Abstract

Performance measures provide municipalities the opportunity to improve public accountability, build public trust, and make more informed decisions. While literature on the topic of performance measurement abounds, little work has been done to formulate the elements of a model municipal performance measurement system. The purpose of this research is threefold. First, using available literature, elements of an ideal municipal performance measurement system are identified. Second, the model is used to gauge mid-size Texas cities use of performance measures. Finally, recommendations for improving mid-size Texas cities‟ performance measurement systems are presented. Empirical research is conducted using content analysis of Fiscal Year 2008 Budget documents to determine, to what extent, these twenty-three Texas cities follow the municipal performance measurement system model when developing annual budgets. A survey is distributed to city managers of the studied cities to gauge how close each city, as a whole, meets the ideal model. Overall, the research indicates mid-size Texas cities meet the model municipal performance measurement system under the performance culture, the developing performance measurement systems, and the application of performance measures categories. Less support, however, exists for the benchmarking and reporting elements of the model.

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