References

• 1983The Tools of Government1,118 cited
• 2005The Challenge of Public–Private Partnerships400 cited
• 2005The challenge of public-private partnerships: Learning from international experience290 cited
• 1996Accountability in Human Services Collaboratives--For What? and To Whom?150 cited
• 1996Measuring the performance of human service programs144 cited
• 1994Organizational Performance and Multiple Constituencies92 cited
• 2004Performance-Based Contracting for Human Services76 cited
• 1993Total Quality Management in Human Service Organizations75 cited
• 1997Performance Measurement53 cited
• 1974The crisis of accountability43 cited
• 1992Get Ready: The Time for Performance Measurement Is Finally Coming!27 cited
• 1985Paying the Piper and Calling the Tune:22 cited
• 1974The threat or challenge of accountability19 cited
• 1985Purchase of Service and Accountability:14 cited
• 1981Process Accountability and the Creative Use of Intergovernmental Resources13 cited
• 1983The Accountable Agency13 cited