Staying or Leaving the Course: Non-completion and Retention of Mature Students in Further and Higher Education

Abstract

Contents Foreword to the Second Edition Preface Acknowledgments Part 1: What Do We Know About Retention and Withdrawal Rates? The Context 3 Terminology, Definitions and Interpretations 21 Data Collection: Scope, Methods and Purposes 33 Non-completion Rates 50 Variables Affecting Completion Rates 61 Part 2 What Do We Know About the Reasons for Non-Completion? Research and Institutional Evidence 85 Variations and Common Findings 102 Part 3 Strategies for Improving Retention Re-course Contact and Transition 121 On-course Support 131 Academic Support 145 Provision of Student Support Services 158 Conclusions 168 Bibliography 183 Appendices 192 Index 197

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