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THE EFFECT OF ISLAMIC MARKETING AND CORPORATE IMAGE ON CUSTOMER SATISFACTION AND CUSTOMER LOYALTY (Study on Customers of PT Bank Muamalat Indonesia Malang Branch Office)

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References

2003Total Quality Manajemen123 cited
2011Relationships among service quality, corporate image, customer satisfaction, and behavioral intention for the elderly in high speed rail services115 cited
2014Role of Corporate Image, Product Quality and Customer Value in Customer Loyalty: Intervening Effect of Customer Satisfaction43 cited
2003Total Quality Management (TQM) : edisi revisi39 cited
2014Factors Contributing to Customer Loyalty in Commercial Banking23 cited

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2018The Role of Sharia Marketing in Increasing Customer Loyalty (An Empirical Study of BMT in Kudus Regency)11 cited

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