Article2012

Stakeholder Expectation of Corporate Social Responsibility Practices: A Study on Local and Multinational Corporations in Kazakhstan

78 citations0/0 files storedCorporate Social Responsibility and Environmental Management

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Abstract

ABSTRACT Assuming differences among the stakeholders, the study investigated stakeholders' expectations of different aspects of corporate social responsibility (CSR) practices in Kazakhstan. As a transition economy, both internal stakeholders and the government still place more emphasis on economic and legal responsibilities for the sustainability of business organizations. On the other hand, civil society members and non‐governmental organizations (NGOs) argue that business organizations need to focus more on ethical and discretionary responsibilities in Kazakhstan. The findings of the study will help both local business organizations and multinational corporations (MNCs) to understand stakeholders' expectations and to modify CSR activities in the right direction in the context of emerging economies. The policy implications of the study are also discussed. Copyright © 2012 John Wiley & Sons, Ltd and ERP Environment

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References

1991Firm Resources and Sustained Competitive Advantage 2004Firm resources and sustained competitive advantage 1995Managing Legitimacy: Strategic and Institutional Approaches 2007The Social Responsibility of Business Is to Increase Its Profits 1979A Three-Dimensional Conceptual Model of Corporate Performance 200261. Capitalism and Freedom 1991The pyramid of corporate social responsibility: Toward the moral management of organizational stakeholders 2007Strategy and society: the link between competitive advantage and corporate social responsibility

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