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Enhancing responsiveness and consistency: Comparing the collective use of discretion and discretionary room at inspectorates in E ngland and the N etherlands
16 references·9 citing·36 second hop
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this work references cited by second hop

References

  • 1995Handbook of Qualitative Research.7,764 cited
  • 1988The System of Professions7,723 cited
  • 2002Professionalism: The Third Logic2,922 cited
  • 1992Responsive Regulation2,482 cited
  • 1980Street-Level Bureaucracy: The Dilemmas of the Individual in Public Service2,147 cited
  • 2007STREET‐LEVEL BUREAUCRACY AND PUBLIC ACCOUNTABILITY878 cited
  • 1983Going by the Book, the Problem of Regulatory Unreasonableness835 cited
  • 2013Policy Implementation, Street-level Bureaucracy, and the Importance of Discretion619 cited
  • 2012Experimentalist Governance457 cited
  • 2010Professionals, Managers and Discretion: Critiquing Street-Level Bureaucracy450 cited
  • 1970Discretionary Justice: A Preliminary Inquiry.435 cited
  • 2012Social Equities and Inequities in Practice: Street‐Level Workers as Agents and Pragmatists383 cited
  • 2000The Regulatory Craft: Controlling Risks, Solving Problems, and Managing Compliance350 cited
  • 2011Risky Business: How Professionals and Professional Fields (Must) Deal with Organizational Issues342 cited
  • 2013A Public Service Gap: Capturing contexts in a comparative approach of street-level bureaucracy322 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

  • 2003At the Regulatory Front Lines: Inspectors' Enforcement Styles and Regulatory Compliance273 cited
  • Cited by

    • 2018Public sector employees in a challenging work environment33 cited
    • 2023From ‘if only’ to ‘what if’: An ethnographic study into design thinking and organizational change14 cited
    • 2016Reaching a conclusion—procedures and processes of judgement formation in school inspection teams10 cited
    • 2024Enabling street-level work: minimal structures for customized social services8 cited
    • 2023Does the teaming of career street-level bureaucrats and lay officials promote street-level resolutions that favour the citizens’ claims?8 cited
    • 2018Studying Uncertainty in Decision Making by Street-Level Inspectors5 cited
    • 2022School Inspectors’ Decision-making: Evidence from a Comparative Perspective5 cited
    • 2018Inspectors as Information-Seekers5 cited
    • 2023Regulatory leadership: conducting mundane work to ‘tailor’ rules3 cited