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Marketing Models in Education: Students as Customers, Products, or Partners
7 references·16 citing·53 second hop
Marketing Models in Education: Students as Customers, Products, or Partners (2005)Marketing Models in Education: Students a…Modeling and Managing Student Loyalty (2001)Modeling and Managing Student…Experiential Learning Exercises in Services Marketing Courses (2000)Experiential Learning Exercis…Generation X goes to college (1999)Generation X goes to collegeChronicle of Higher Education (1998)Chronicle of Higher EducationScholarship Reconsidered: Priorities of the Professoriate (1992)Scholarship Reconsidered: Pri…How Modern Is Modern Marketing? Marketing's Evolution and the Myth of the "Production Era" (1988)How Modern Is Modern Marketin…Student Ratings of Instruction and Student Achievement: A Meta-analysis of Multisection Validity Studies (1981)Student Ratings of Instructio…The student evaluation of teaching and likability: what the evaluations actually measure (2021)The student evaluation of tea…Revisiting perceived service quality in higher education: uncovering service quality dimensions for postgraduate students (2019)Revisiting perceived service …Practices in timetabling in higher education institutions: a systematic review (2017)Practices in timetabling in h…Factors influencing international student satisfaction in Korean universities (2017)Factors influencing internati…Students as customers in higher education: reframing the debate (2016)Students as customers in high…Staff–student collaboration: student learning from working together to enhance educational practice in higher education (2016)Staff–student collaboration: …Defining the quality of higher education around ethics and moral values (2016)Defining the quality of highe…The massification of higher education in the UK: Aspects of service quality (2015)The massification of higher e…They do not buy it: exploring the extent to which entering first-year students view themselves as customers (2014)They do not buy it: exploring…Understanding student satisfaction and loyalty in the UAE HE sector (2013)Understanding student satisfa…Exploring a Customer Orientation: Free-Market Logic and College Students (2013)Exploring a Customer Orientat…Are Students Telling Us the Truth? A Critical Look at the Student Evaluation of Teaching (2011)Are Students Telling Us the T…Understanding the characteristics of effective professors: the student's perspective (2010)Understanding the characteris…MANAGING QUALITY IN HIGHER EDUCATION (2007)MANAGING QUALITY IN HIGHER ED…Are students customers? TQM and marketing perspectives (2007)Are students customers? TQM a…Personality and the Student Evaluation of Teaching (2006)Personality and the Student E…My years with General Motors (1964)The unbound prometheus : technological change and industrial development in Western Europe from 1750 to the present (1970)The Commodification of the American West: Marketers’ Production of Cultural Meanings at the Trade Show (2000)Consuming the American West: Animating Cultural Meaning and Memory at a Stock Show and Rodeo (2001)The Theory of Economic Development (2003)A history of the concept of branding: practice and theory (2012)Personality Structure: Emergence of the Five-Factor Model (1990)Half a minute: Predicting teacher evaluations from thin slices of nonverbal behavior and physical attractiveness. (1993)Personality trait structure as a human universal. 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References

  • 1992Scholarship Reconsidered: Priorities of the Professoriate6,829 cited
  • 1998Chronicle of Higher Education4,261 cited
  • 1981Student Ratings of Instruction and Student Achievement: A Meta-analysis of Multisection Validity Studies819 cited
  • 2001Modeling and Managing Student Loyalty600 cited
  • 1988How Modern Is Modern Marketing? Marketing's Evolution and the Myth of the "Production Era"309 cited
  • 2000Experiential Learning Exercises in Services Marketing Courses197 cited
  • 1999Generation X goes to college57 cited

Cited by

  • 2007Are students customers? TQM and marketing perspectives288 cited
  • 2016Students as customers in higher education: reframing the debate198 cited
  • 2006Personality and the Student Evaluation of Teaching143 cited
  • 2017Factors influencing international student satisfaction in Korean universities108 cited
  • 2015The massification of higher education in the UK: Aspects of service quality91 cited
  • 2007MANAGING QUALITY IN HIGHER EDUCATION87 cited
  • 2013Understanding student satisfaction and loyalty in the UAE HE sector85 cited
  • 2010Understanding the characteristics of effective professors: the student's perspective

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76 cited
  • 2011Are Students Telling Us the Truth? A Critical Look at the Student Evaluation of Teaching74 cited
  • 2019Revisiting perceived service quality in higher education: uncovering service quality dimensions for postgraduate students73 cited
  • 2016Staff–student collaboration: student learning from working together to enhance educational practice in higher education73 cited
  • 2014They do not buy it: exploring the extent to which entering first-year students view themselves as customers71 cited
  • 2013Exploring a Customer Orientation: Free-Market Logic and College Students71 cited
  • 2017Practices in timetabling in higher education institutions: a systematic review68 cited
  • 2016Defining the quality of higher education around ethics and moral values64 cited
  • 2021The student evaluation of teaching and likability: what the evaluations actually measure63 cited