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THE SUCCESS OF A RETAILER'S ETHICAL POLICY: FOCUSING ON LOCAL ACTIONS
5 references·0 citing·19 second hop
THE SUCCESS OF A RETAILER'S ETHICAL POLICY: FOCUSING ON LOCAL ACTIONS (2005)THE SUCCESS OF A RETAILER'S ETHICAL POLIC…Business & Society Ethics and Stakeholder Management (2006)Business & Society Ethics and…L'éthique dans les entreprises (2004)L'éthique dans les entreprisesConsumer Reactions to Unethical Service Recovery (2002)Consumer Reactions to Unethic…Les noces de l'éthique et du business (1991)Les noces de l'éthique et du …Image du point de vente: pour une prise en compte de l'image interne (1988)Image du point de vente: pour…Consumer Ethnocentrism: Construction and Validation of the CETSCALE (1987)Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses (1990)The Service Encounter: Diagnosing Favorable and Unfavorable Incidents (1990)Betrayal? Relationship quality implications in service recovery (2009)Effects of compensation for service recovery: From the equity theory perspective (2012)Perceived justice and CSR after service recovery (2019)A Theory of Cognitive Dissonance (1957)An approach to environmental psychology (1974)Management of retail enterprises (1982)L'efficacité des instruments d'études: évaluation des échelles de mesure (1991)Impact de la personnalité de la marque sur la satisfaction et la fidélité du consommateur (2010)Towards a Theoretical Clarification of Perceived Value in Marketing (2012)The Application of Collective Ethics Charters: The Case of French Adventure Tour-Operators (2010)Corporate Social Responsibility in Developing Countries (2009)Corporate social responsibility in global supply chains (2009)A fuzzy multi criteria approach for measuring sustainability performance of a supplier based on triple bottom line approach (2012)Évolution de l'épistémè économique et sociale : proposition d'un cadre de morale, de déontologie, d'éthique et de responsabilité pour le marketer (2004)MESURE DE LA PERFORMANCE GLOBALE DES ENTREPRISES (2007)L'impact de la responsabilité sociétale de l'entreprise sur la confiance des consommateurs (2008)
this work references cited by second hop

References

  • 2006Business & Society Ethics and Stakeholder Management437 cited
  • 2004L'éthique dans les entreprises127 cited
  • 2002Consumer Reactions to Unethical Service Recovery97 cited
  • 1988Image du point de vente: pour une prise en compte de l'image interne23 cited
  • 1991Les noces de l'éthique et du business10 cited

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