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Evaluation of flexibility for the effective change management of manufacturing organizations
10 references·1 citing·55 second hop
Evaluation of flexibility for the effective change management of manufacturing organizations (2009)Evaluation of flexibility for the effecti…Quantifying suppliers’ product quality and delivery performance: A sourcing policy decision model (2008)Quantifying suppliers’ produc…Establishing delivery guarantee policies (2008)Establishing delivery guarant…Customer satisfaction and loyalty in service: Two concepts, four constructs, several relationships (2008)Customer satisfaction and loy…Measuring Flexibility in Investment Decisions for Manufacturing Systems (2006)Measuring Flexibility in Inve…DESYMA: assessing flexibility for the lifecycle of manufacturing systems (2006)DESYMA: assessing flexibility…Process Flexibility in Supply Chains (2003)Process Flexibility in Supply…Understanding Relationship Marketing Outcomes (2002)Understanding Relationship Ma…Customer satisfaction: contrasting academic and consumers’ interpretations (2001)Customer satisfaction: contra…The value concept and relationship marketing (1996)The value concept and relatio…Vendor selection criteria and methods (1991)Vendor selection criteria and…A universal enterprise manufacturing services maturity model: a case study in a Chinese company (2013)A universal enterprise manufa…A theory of human motivation. (1943)Measuring Service Quality: A Reexamination and Extension (1992)An index method for measurement of customer satisfaction (2004)A THEORY OF HUMAN MOTIVATION (2017)Impact of self-service technology (SST) service quality on customer loyalty and behavioral intention: The mediating role of customer satisfaction (2018)Service Quality, Perceived Value and Customer Satisfaction on Behavioral Intention in Restaurants: An Integrated Structural Model (2020)An Analysis Of Vendor Selection Systems And Decisions (1966)A Model of Industrial Buyer Behavior (1973)A JOINT ECONOMIC‐LOT‐SIZE MODEL FOR PURCHASER AND VENDOR (1986)A review of methods supporting supplier selection (2001)A fuzzy approach for supplier evaluation and selection in supply chain management (2005)Multi-criteria decision making approaches for supplier evaluation and selection: A literature review (2009)Quality-Control Handbook. 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(1988)The four levels of loyalty and the pivotal role of trust: a study of online service dynamics (2004)Factors Influencing the Effectiveness of Relationship Marketing: A Meta-Analysis (2006)Do social media marketing activities enhance customer equity? An empirical study of luxury fashion brand (2011)Simulation Modeling and Analysis. (1983)Factory Physics : Foundations of Manufacturing Management (1995)The power of flexibility for mitigating supply chain risks (2008)Introduction to Stochastic Programming (2011)The Ripple effect in supply chains: trade-off ‘efficiency-flexibility-resilience’ in disruption management (2013)The Power of Flexibility for Mitigating Supply Chain Risks (2016)
this work references cited by second hop

References

  • 2002Understanding Relationship Marketing Outcomes2,299 cited
  • 1996The value concept and relationship marketing2,180 cited
  • 1991Vendor selection criteria and methods2,084 cited
  • 2003Process Flexibility in Supply Chains317 cited
  • 2008Customer satisfaction and loyalty in service: Two concepts, four constructs, several relationships299 cited
  • 2001Customer satisfaction: contrasting academic and consumers’ interpretations260 cited
  • 2006Measuring Flexibility in Investment Decisions for Manufacturing Systems95 cited
  • 2006DESYMA: assessing flexibility for the lifecycle of manufacturing systems58 cited
  • 2008Quantifying suppliers’ product quality and delivery performance: A sourcing policy decision model38 cited
  • 2008Establishing delivery guarantee policies36 cited

Cited by

  • 2013A universal enterprise manufacturing services maturity model: a case study in a Chinese company14 cited

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