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Moving from production to service in human resources management
1 references·6 citing·32 second hop
Moving from production to service in human resources management (1986)Moving from production to service in huma…Why the Human Resources Management Function Fails (1984)Why the Human Resources Manag…Using the HR intranet (2007)Using the HR intranetExploring hotel internal service chains: a theoretical approach (2001)Exploring hotel internal serv…Organizational Culture and Management Capacity in a Social Welfare Organization: A Case Study of Kansas (1995)Organizational Culture and Ma…Values Management in Local Government (1994)Values Management in Local Go…Human Resource Evaluation for the 1990s and the Workforce 2000 (1990)Human Resource Evaluation for…Proactive Human Resource Management (1987)Proactive Human Resource Mana…The Discovery of Grounded Theory; Strategies for Qualitative Research (1968)The Discovery of Grounded Theory: Strategies for Qualitative Research. (1968)Case Study Research: Design and Methods (1984)Value creation through HR shared services: towards a conceptual framework (2013)HR Technology Systems: An Evidence-Based Approach to Construct Measurement (2018)Implementing Business Ethics (1988)REINVENTING THE GOVERNMENT (1993)Journal of Business Ethics (2017)Structure is not organization (1980)Linking Competitive Strategies with Human Resource Management Practices (1987)Evolution and Revolution as Organizations Grow (1989)Stakeholders in high-performance work systems (1999)A holistic framework for the strategic management of first tier managers (2007)As quatro faces de RH: analisando a performance da gestão de Recursos Humanos em empresas no Brasil (2010)Organization and environment (1967)The Politics of Organizational Decision-Making. (1976)Ambiguity and Choice in Organizations (1977)Strategic HRM or managing the employment relationship? (1995)A model of human resource information, practice choice and organizational outcomes (1996)EXTERNAL R&D: EXPLORING THE FUNCTIONS AND QUALIFICATIONS OF R&D PERSONNEL (2010)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Relationship approach to marketing in service contexts: The marketing and organizational behavior interface (1990)Putting the Service-Profit Chain to Work (1994)A Model of Strategic Evaluation of a Tourism Destination Based on Internal and Relational Capabilities (2007)Reliability of the internal service encounter (2011)Konaklama İşletmelerinde Atık Yönetimi ve Geri Dönüşüm: İnönü Üniversitesi Kale Göl Otel Örneği (2018)Psychological testing (1968)Applied Psychology in Personnel Management (1978)Workforce 2000: Work and Workers for the 21st Century. (1987)The Study of Administration (1887)Organization Design (1977)Organizational culture and leadership (1993)
this work references cited by second hop

References

  • 1984Why the Human Resources Management Function Fails51 cited

Cited by

  • 1987Proactive Human Resource Management40 cited
  • 2001Exploring hotel internal service chains: a theoretical approach29 cited
  • 2007Using the HR intranet26 cited
  • 1994Values Management in Local Government7 cited
  • 1995Organizational Culture and Management Capacity in a Social Welfare Organization: A Case Study of Kansas3 cited
  • 1990Human Resource Evaluation for the 1990s and the Workforce 20002 cited

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