A framework for the management of product variety

Abstract

This study introduces a framework for the management of product variety in strategy and operations. It combines the analysis of five case studies in the UK and Brazil with a research background based on the existing literature. The framework describes the elements and steps involved in the process of dealing with product variety needs in manufacturing systems. The results suggest how operations management should evaluate the gaps between the importance and performance of product variety to develop appropriate adaptive and flexibility measures when dealing with product variety requirements in operations and strategy.

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