A model and instrument for measuring small business user satisfaction with information technologyPrashant Palvia1996-12-01articleInformation & Management180 citationsgreenNo readable copy stored yet — this record is metadata only.Technology Adoption and User BehaviourCustomer Service Quality and LoyaltyInformation Technology Governance and StrategyAbstractNo abstract was published for this record.Citations in this libraryStored only when both papers are in the corpus — 180 citations exist upstream.References1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology1951Coefficient Alpha and the Internal Structure of Tests1974Foundations of Behavioral Research1967Foundations of Behavioral Research1983Development of a Tool for Measuring and Analyzing Computer User Satisfaction1988The Measurement of End-User Computing Satisfaction1983The measurement of user information satisfaction1985Management Information Systems: Conceptual Foundations, Structure, and DevelopmentCited by1999An examination of the IT satisfaction of small-business users2011Exploring the Influence of Organizational Ethical Climate on Knowledge Management2011Information Technology Adoption in Small and Medium-sized Enterprises; An Appraisal of Two Decades Literature2013The role of owner/manager in adoption of electronic commerce in small businesses2002A Cross-Cultural Study on the Value Structure of Mobile Internet Usage: Comparison Between Korea and Japan.2015Information system success among manufacturing SMEs: case of developing countries2013Sources of satisfaction and dissatisfaction with a learning management system in post-adoption stage: A critical incident technique approach2011Antecedents of application service continuance: A synthesis of satisfaction and trust