Riding a hydra

Carolyn Timms · Colín Lankshear · Neil Euan Anderson · Lyn Courtney

21 citations0/0 files storedInformation Technology and People

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Gender and Technology in Education Career Development and Diversity Gender Diversity and Inequality

Abstract

Purpose This paper seeks to identify aspects of work environment, culture or expectations that contributed to women's comfort or discomfort within the information and communication technology (ICT) industry. Design/methodology/approach The study is empirical in nature and addresses the perspectives of 178 professional women currently working within the Australian ICT industry who responded to the “Women in ICT” survey conducted through James Cook University. Likert‐scale responses were subjected to principal component analysis and then K‐mean cluster analysis, distinguishing four groups of respondents. Explanations for group membership were then sought from responses to open‐ended survey questions. Findings There was common agreement among respondents that, when making their career decisions, they had expected to enjoy good community image, and that their work would be socially useful, satisfying and flexible. Respondents also agreed that careers in ICT are rewarding, and provide opportunities, and disagreed with prevailing negative stereotypes about the industry. Opinions diverged on the organisation‐specific issues of management approachability and equality, as well as around respondents' confidence in their own technical ability and their intention to encourage young women to enter the industry. Originality/value This paper identifies distinct patterns of response and thereby provides support for the thesis that the widely reported discomfort of women within the ICT industry is not a cultural (industry‐wide) phenomenon but, rather, one that has its roots within particular workplace relationships. It is these relationships that appear to encourage or undermine confidence and women's intentions to encourage others to enter ICT.

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2007Designing and Conducting Mixed Methods Research 1999The effect of the performance appraisal system on trust for management: A field quasi-experiment.2004AREAS OF WORKLIFE: A STRUCTURED APPROACH TO ORGANIZATIONAL PREDICTORS OF JOB BURNOUT 2006Job characteristics and off-job activities as predictors of need for recovery, well-being, and fatigue.2000The trusted general manager and business unit performance: empirical evidence of a competitive advantage 2005The use and reporting of cluster analysis in health psychology: A review 2002Odd girl out: an individual differences perspective on women in the IT profession 2002Self-efficacy specificity and burnout among information technology workers: An extension of the job demand-control model

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