Does training pay?: evidence from Australian enterprises

Abstract

A review of recent overseas studies in the United States, the United Kingdom and Europe clearly indicated that human resource management (HRM) practices are the most powerful predictor of improvements in companies’ productivity and profitability, in particular where a commitment to the skill and training of its employees is a dominating aspect of a company’s HRM practices. The principal objective of this study was to provide pilot evidence in Australia on means by which convincing methods could be developed through which individual companies could assess for themselves whether it would pay them to shift from being ‘low-training’ to ‘high-training’ companies. During the period of the study, the focus shifted towards collecting pilot data to test a number of research designs that could form the basis for collecting the data needed to measure and assess the productivity and profitability payoff to enterprise training in the Australian context. The publication reports on the study, offering case studies, conclusions and recommendations.

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