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The termination of inter‐firm relationships
7 references·16 citing·41 second hop
The termination of inter‐firm relationships (2001)The termination of inter‐firm relationshi…The Commitment-Trust Theory of Relationship Marketing (1994)The Commitment-Trust Theory o…The effects of satisfaction and structural constraints on retailer exiting, voice, loyalty, opportunism, and neglect (1993)The effects of satisfaction a…Loyalty-based management. (1993)Loyalty-based management.Exploring the Effects of Consumers′ Dissatisfaction Level on Complaint Behaviours (1991)Exploring the Effects of Cons…Developing Buyer-Seller Relationships (1987)Developing Buyer-Seller Relat…A longitudinal test of the investment model: The development (and deterioration) of satisfaction and commitment in heterosexual involvements. (1983)A longitudinal test of the in…Exit, Voice, and Loyalty (1970)Exit, Voice, and LoyaltyA Capability Perspective on Relationship Ending and Its Impact on Product Innovation Success and Firm Performance (2016)A Capability Perspective on R…The process of resolving severe conflict in buyer–supplier relationships (2015)The process of resolving seve…Interactive resource development in new business relationships (2011)Interactive resource developm…Ending-competence in business closure (2011)Ending-competence in business…Not Playing the Game: Why Sport Sponsorship Relationships Break Down (2010)Not Playing the Game: Why Spo…Customer response to dissatisfaction: A synthesis of literature and conceptual framework (2010)Customer response to dissatis…How Commitment Influences the Termination of B2B Exchange Relationships (2009)How Commitment Influences the…Determinants of value sharing in channel relationships (2008)Determinants of value sharing…Buyer‐supplier relationship dissolution: the Chinese context (2007)Buyer‐supplier relationship d…Business relationships facing the end: why restore them? (2006)Business relationships facing…Stress in business relationships (2005)Stress in business relationsh…The influence of national culture on dissolution communication strategies in Western versus Asian business relationships: a theoretical model (2004)The influence of national cul…Jumped, Pushed or Forgotten? Approaches to Dissolution (2003)Jumped, Pushed or Forgotten? …Improving project collaboration: start with the conflicts (2003)Improving project collaborati…The Process of Business Relationship Ending – Its Stages and Actors (2002)The Process of Business Relat…The dissolution process of a business relationship : a case study from tailored software business (2001)The dissolution process of a …The critical incident technique. 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this work references cited by second hop

References

  • 1994The Commitment-Trust Theory of Relationship Marketing22,337 cited
  • 1987Developing Buyer-Seller Relationships9,139 cited
  • 1970Exit, Voice, and Loyalty3,618 cited
  • 1983A longitudinal test of the investment model: The development (and deterioration) of satisfaction and commitment in heterosexual involvements.1,754 cited
  • 1993Loyalty-based management.1,317 cited
  • 1993The effects of satisfaction and structural constraints on retailer exiting, voice, loyalty, opportunism, and neglect727 cited
  • 1991Exploring the Effects of Consumers′ Dissatisfaction Level on Complaint Behaviours169 cited

Cited by

  • 2016A Capability Perspective on Relationship Ending and Its Impact on Product Innovation Success and Firm Performance139 cited
  • 2005Stress in business relationships132 cited
  • 2010Customer response to dissatisfaction: A synthesis of literature and conceptual framework108 cited
  • 2003Improving project collaboration: start with the conflicts104 cited
  • 2006Business relationships facing the end: why restore them?86 cited
  • 2003Jumped, Pushed or Forgotten? Approaches to Dissolution80 cited
  • 2011Interactive resource development in new business relationships77 cited
  • 2010

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Not Playing the Game: Why Sport Sponsorship Relationships Break Down
67 cited
  • 2007Buyer‐supplier relationship dissolution: the Chinese context55 cited
  • 2002The Process of Business Relationship Ending – Its Stages and Actors52 cited
  • 2011Ending-competence in business closure46 cited
  • 2015The process of resolving severe conflict in buyer–supplier relationships44 cited
  • 2009How Commitment Influences the Termination of B2B Exchange Relationships44 cited
  • 2008Determinants of value sharing in channel relationships43 cited
  • 2001The dissolution process of a business relationship : a case study from tailored software business42 cited
  • 2004The influence of national culture on dissolution communication strategies in Western versus Asian business relationships: a theoretical model40 cited