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Propaganda, Persuasion and Symmetry: Local and Central Government Perspectives on Communicating with the Citizen
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Propaganda, Persuasion and Symmetry: Local and Central Government Perspectives on Communicating with the Citizen (1999)Propaganda, Persuasion and Symmetry: Loca…MANAGING PUBLIC RELATIONS (2018)MANAGING PUBLIC RELATIONSNEW MODES OF CONTROL IN THE PUBLIC SERVICE (1996)NEW MODES OF CONTROL IN THE P…Managing Local Government (1995)Managing Local GovernmentThe citizen's charter: A preliminary analysis (1994)The citizen's charter: A prel…The Citizen's Charter (1994)The Citizen's CharterAccentuating the apostrophe: The citizen's charter (1994)Accentuating the apostrophe: …How Organisations Measure Success: The Use of Performance Indicators in Government (1992)How Organisations Measure Suc…CHANGE IN THE MANAGEMENT OF PUBLIC SERVICES (1992)CHANGE IN THE MANAGEMENT OF P…Public Relations: The Profession and the Practice (1982)Public Relations: The Profess…Theories of Human Communication (1978)Theories of Human Communicati…Fundamental Legal Conceptions as Applied in Judicial Reasoning (1917)Fundamental Legal Conceptions…The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields (1983)Organizational culture and leadership (1993)Regulation Inside Government (1999)The iron cage revisited institutional isomorphism and collective rationality in organizational fields (2004)Theorizing the Micro-politics of Resistance: New Public Management and Managerial Identities in the UK Public Services (2005)Knowledge, Higher Education, and the New Managerialism (2007)Managerialism and the Public Services: Cuts or Cultural Change in the 1990S? (1993)Quality management in services: is the public sector keeping pace? (1995)Creating Citizen-Consumers: New Labour and the Remaking of Public Services (2005)THE SHINING LIGHTS? PUBLIC SERVICE AWARDS AS AN APPROACH TO SERVICE IMPROVEMENT (2007)Institutionalized Organizations: Formal Structure as Myth and Ceremony (1977)Paradox, Defense and Attachment: Accessing and Working with Emotions and Relations Underlying Organizational Change (1996)The Politics of Path Dependency: Political Conflict in Historical Institutionalism (2005)Foundations and trends in performance management. A twenty-five years bibliometric analysis in business and public administration domains (2016)Building dialogic relationships through the world wide web (1998)Toward a dialogic theory of public relations (2002)Defining Strategic Communication (2007)Multinational Corporations and Local Communities: A Critical Analysis of Conflict (2007)Authentic dialogue? The role of “friendship” in a social media recruitment campaign (2010)Revisiting the concept “dialogue” in public relations (2011)Communication Theory as a Field (1999)Communicating climate change: history, challenges, process and future directions (2009)From Apology to Utopia: The Structure of International Legal Argument (1990)Insurgent Citizenship in an Era of Global Urban Peripheries (2009)Semi-Citizenship in Democratic Politics (2009)A systems perspective of performance management in public sector organisations (2000)Towards excellence in e‐governance (2005)Performance management practices in public sector organizations (2008)Data envelopment analysis applied to quality in primary health care (1996)Customer loyalty – a relevant concept for libraries? (1999)Changing faces: nurses as emotional jugglers (2001)Leadership in local government: the search for a core executive and its consequences (1996)Reforming Australian local government: efficiency, consolidation — and the question of governance (1998)Optimal approaches to structural reform in regional and rural local governance: The Australian experience (2006)
this work references cited by second hop

References

  • 1978Theories of Human Communication3,031 cited
  • 2018MANAGING PUBLIC RELATIONS2,191 cited
  • 1917Fundamental Legal Conceptions as Applied in Judicial Reasoning1,458 cited
  • 1996NEW MODES OF CONTROL IN THE PUBLIC SERVICE455 cited
  • 1992CHANGE IN THE MANAGEMENT OF PUBLIC SERVICES361 cited
  • 1982Public Relations: The Profession and the Practice359 cited
  • 1992How Organisations Measure Success: The Use of Performance Indicators in Government327 cited
  • 1994The citizen's charter: A preliminary analysis72 cited
  • 1994The Citizen's Charter37 cited
  • 1995Managing Local Government26 cited
  • 1994Accentuating the apostrophe: The citizen's charter22 cited

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