Modeling User Perception of Public Bicycle Services

Ángel Ibeas · Luigi dell’Olio

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Urban Transport and Accessibility Transportation Planning and Optimization Transportation and Mobility Innovations

Abstract

For them to become an alternative to more traditional forms of public transport, public bicycle systems need to be efficiently managed and aimed towards sustainable mobility. A methodology is proposed to achieve this by modelling the standard of quality perceived by users of these systems through the consideration of systematic variations in their perceptions. Ordered Probit models have been calibrated to quantify the change in overall service quality perception when improvements are made to the individual attributes defining it.

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References

2008Making Cycling Irresistible: Lessons from The Netherlands, Denmark and Germany 2003Bicycle Commuting and Facilities in Major U.S. Cities: If You Build Them, Commuters Will Use Them 2009Bicycling for Transportation and Health: The Role of Infrastructure 2010Strategic design of public bicycle sharing systems with service level constraints 2006Factors influencing the propensity to cycle to work 2010Modelling user perception of bus transit quality 2007The access journey to the railway station and its role in passengers’ satisfaction with rail travel 2009Influence of Individual Perceptions and Bicycle Infrastructure on Decision to Bike

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2018Using a hybrid method for evaluating and improving the service quality of public bike-sharing systems 2017Public bike system pricing and usage in Taipei 2019Multi-stakeholders’ assessment of bike sharing service quality based on DEMATEL–VIKOR method 2017Ways to Increase Population Mobility through the Transition to Sustainable Transport 2018Effects of perception on public bike-and-ride: A survey under complex, multifactor mode-choice scenarios

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