Work2014

Demo: Cognoscenti Open Source Software for Experimentation on Adaptive Case Management Approaches

12 citations0/0 files storedIEEE International Enterprise Distributed Object Computing Conference Workshops (EDOCW)

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Personal Information Management and User Behavior Software Engineering Techniques and Practices Information Systems and Technology Applications

Abstract

Cognoscenti is an experimental system for exploring different approaches to supporting of complex, unpredictable work patterns. The tendency with such work environments is to make increasingly sophisticated interaction patterns, which ultimately overwhelm the user with options. The challenge is to keep the necessary cognitive concepts very simple, allow the knowledge worker a lot of freedom, but at the same time offer structural support where necessary for security and accesscontrol. Cognoscenti is freely available as an open source platform with a basic set of capabilities for tracking documents, notes, goals, and roles which might be used for further exploration into knowledge worker support patterns.

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2006Thinking for a living: how to get better performance and results from knowledge workers 2011Knowledge Worker Roles and Actions—Results of Two Empirical Studies 2010Mastering the Unpredictable: How Adaptive Case Management Will Revolutionize the Way That Knowledge Workers Get Things Done

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