Electronic services in the public sector: A conceptual frameworkIda Lindgren, Gabriella Jansson2013-02-09articleGovernment Information Quarterly218 citationsgreenNo readable copy stored yet — this record is metadata only.E-Government and Public ServicesPublic Policy and Administration ResearchPublic Administration in Developing NationsAbstractNo abstract was published for this record.Citations in this libraryStored only when both papers are in the corpus — 218 citations exist upstream.References1985A Conceptual Model of Service Quality and Its Implications for Future Research1990The three worlds of welfare capitalism1970Exit, Voice and Loyalty: Responses to Decline in Firms, Organizations, and States.1981Street-Level Bureaucracy: Dilemmas of the Individual in Public Services2006Understanding Institutional Diversity1999A Set of Principles for Conducting and Evaluating Interpretive Field Studies in Information Systems11992The Duality of Technology: Rethinking the Concept of Technology in Organizations2009Understanding Institutional DiversityCited by2019Using government websites to enhance democratic E-governance: A conceptual model for evaluation2017Analysing the scientific evolution of e-Government using a science mapping approach2018Digital government transformation2019Determinants of Intention to Adopt E-Government Services in Pakistan: An Imperative for Sustainable Development2024How Do Digital Capabilities Affect Organizational Performance in the Public Sector? The Mediating Role of the Organizational Agility2014Public e-service development: Understanding citizens' conditions for participation2016The nature of public e-services and their quality dimensions2019The public sector's roles in the sharing economy and the implications for public values