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Marketing information systems in tourism and hospitality small‐ and medium‐sized enterprises: a study of Internet use for market intelligence
11 references·4 citing·52 second hop
Marketing information systems in tourism and hospitality small‐ and medium‐sized enterprises: a study of Internet use for market intelligence (2001)Marketing information systems in tourism …The management of small tourism and hospitality firms (1998)The management of small touri…Competitive advantages in virtual markets ‐ perspectives of “information‐based marketing” in cyberspace (1998)Competitive advantages in vir…A contingency model of marketing information (1998)A contingency model of market…Small business use of the Internet (1997)Small business use of the Int…Motivations for and barriers to Internet usage: results of a national public opinion survey (1997)Motivations for and barriers …Marketing and Information Technology (1997)Marketing and Information Tec…Internet‐enabled international marketing: A small business network perspective (1997)Internet‐enabled internationa…Factors affecting information systems’ success (1996)Factors affecting information…“Integrative” qualitative methods in a services context (1996)“Integrative” qualitative met…Information systems in marketing (1995)Information systems in market…The Development and Emergence of Services Marketing Thought (1994)The Development and Emergence…Relationship between retailers’ return policies and consumer ratings (2020)Relationship between retailer…Optimizing competitive performance of service firms in data-rich environment (2020)Optimizing competitive perfor…Information technology in everyday and vacation contexts (2012)Information technology in eve…Information sources for environmental scanning: do industry and firm size matter? (2011)Information sources for envir…Case Study Research: Design and Methods (1984)Electronic markets and electronic hierarchies (1987)The Case Research Strategy in Studies of Information Systems (1987)Factors impacting on e‐business adoption and development in the smaller firm (2004)E‐marketing and SMEs: operational lessons for the future (2007)SMEs and Marketing: A Systematic Literature Review (2016)Competitive Advantage: Creating and Sustaining Superior Performance (1985)Tacit knowledge and the epistemology of expertise in strategic marketing management (1999)Marketing management: analysis. planning. implementation and control (2000)A decision‐support system for business‐to‐business marketing (2005)Measuring the effectiveness of marketing information systems (2007)The New Industrial Engineering: Information Technology and Business Process Redesign (2011)Management. Tasks, Responsibilities, Practices. 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(2003)Mail and internet surveys : the tailored design method (2007)The embedding convergence of smart cities and tourism internet of things in China: An advance perspective (2014)An investigation of multiple devices and information sources used in the hotel booking process (2015)Digital Technology in a Smart Tourist Destination: The Case of Porto (2018)Diffusion of Innovations 1 (2019)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Justice strategy options for increased customer satisfaction in a services recovery setting (2001)Towards a conceptual framework for wildlife tourism (2001)How Firms Relate to Their Markets: An Empirical Examination of Contemporary Marketing Practices (2002)Integrated rural tourism: (2008)The resilience of formal and informal tourism enterprises to disasters: reef tourism in Phuket, Thailand (2011)Understanding small firms in tourism: A perspective on research trends and challenges (2011)Gender, Internet and computer attitudes and experiences (2001)Internet Self-Efficacy and the Psychology of the Digital Divide (2006)Taken Out of Context: American Teen Sociality in Networked Publics (2017)
this work references cited by second hop

References

  • 1997Motivations for and barriers to Internet usage: results of a national public opinion survey313 cited
  • 1994The Development and Emergence of Services Marketing Thought281 cited
  • 1997Small business use of the Internet220 cited
  • 1997Internet‐enabled international marketing: A small business network perspective183 cited
  • 1998Competitive advantages in virtual markets ‐ perspectives of “information‐based marketing” in cyberspace161 cited
  • 1998The management of small tourism and hospitality firms139 cited
  • 1996“Integrative” qualitative methods in a services context131 cited
  • 1996Factors affecting information systems’ success120 cited
  • 1995Information systems in marketing104 cited
  • 1998A contingency model of marketing information56 cited
  • 1997Marketing and Information Technology24 cited

Cited by

  • 2012Information technology in everyday and vacation contexts157 cited
  • 2011Information sources for environmental scanning: do industry and firm size matter?49 cited
  • 2020Optimizing competitive performance of service firms in data-rich environment26 cited
  • 2020Relationship between retailers’ return policies and consumer ratings

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18 cited