References

• 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
• 1998The partial least squares approach for structural equation modeling.12,728 cited
• 2002The Measurement of Engagement and Burnout: A Two Sample Confirmatory Factor Analytic Approach9,998 cited
• 2001The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty6,666 cited
• 2004Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet?5,913 cited
• 2006Antecedents and consequences of employee engagement5,569 cited
• 2010Job Engagement: Antecedents and Effects on Job Performance3,842 cited
• 2010Customer Engagement Behavior: Theoretical Foundations and Research Directions3,536 cited
• 2011Consumer engagement in a virtual brand community: An exploratory analysis3,229 cited
• 2008The Meaning of Employee Engagement3,226 cited
• 2005The Social Influence of Brand Community: Evidence from European Car Clubs2,395 cited
• 2007How Habit Limits the Predictive Power of Intention: The Case of Information Systems Continuance12,320 cited
• 2003E‐satisfaction and e‐loyalty: A contingency framework2,306 cited
• 2005Linking Organizational Resources and Work Engagement to Employee Performance and Customer Loyalty: The Mediation of Service Climate.