Participants' orientations to interruptions, rudeness and other impolite acts in talk-in-interaction

Abstract

This paper demonstrates how impoliteness is viewed from the perspective of conversation analysis. Offering an alternative to sociolinguistic policies of establishing the linguistic features that characterize impolite speech acts, it explores the ways that members themselves orient to actions in interaction as impolite, i.e., “rude” and/or “insulting”. The analysis draws on data from a range of settings including ordinary conversation, small claims courts, counselling sessions and broadcast talk to examine how, in such interactional environments, insults or episodes of rudeness may be produced, reported and responded to.

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