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Traffic simulation models are often used to support decisions when planning an evacuation. Scenario analyses based on these models then typically focus on traffic dynamics and the effect of traffic control measures in order to locate possible bottlenecks and predict evacuation times. A clear approach to incorporate traveler information and compliance behavior in evacuation modeling is however lacking. The consequence is that the impacts hereof are often insufficiently accounted for. In this contribution, we show how traveler information and compliance behavior are included in the evacuation model EVAQ by applying a hybrid route choice model and internalizing the generalized costs of deviating from the instructions. The impact of traveler information and compliance behavior is discussed using a case study describing the evacuation of the Rotterdam metropolitan area in the Netherlands.
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